Skip to main content

Alerts Management

This document provides a detailed description of the alert management section in the application's dashboard, designed for tracking and managing system-generated alerts.

Devices Screenshot

Interface Layout

  • Search Bar: At the top, there is a search bar that allows users to quickly find specific alerts.
  • Alert List: Below the search bar is a table displaying a list of alerts.
  • Acknowledgment Button: On the right side, there is a green 'Acknowledge' button to acknowledge alerts.

Columns in the Alert List

  1. Alert Message: Describes the nature of the alert.
  2. Point Identifier: Provides details of the alert's origin, including name, location, and device ID.
  3. Device Type: Indicates the type of device associated with the alert.
  4. Alarm Created At: Shows the date and time the alert was generated.

Detailed Alert View

When an alert is expanded, it shows:

  • A detailed description of the alert.
  • A button to acknowledge the alert.
  • A 'History' sidebar showing the event timeline of the alert, including creation and acknowledgment timestamps.

Functionality

  • Acknowledging Alerts: Users can acknowledge alerts to indicate that they have been seen and are being addressed.
  • Search: Users can use the search function to filter and find specific alerts within the system.
  • History Tracking: The history of an alert's acknowledgment is tracked and can be viewed by expanding the alert details.

Note: Prompt acknowledgment of alerts is crucial for maintaining system integrity and addressing issues in a timely manner.

For further assistance with alerts or additional functionalities, users are directed to consult the system's help resources or contact support.